Versand
Last Updated: October 23, 2025
Thank you for visiting our store! Below are detailed explanations regarding order processing, shipping times, and related fees. Please read carefully before placing your order.
1. Order Processing Time
We will complete order review and packaging within 【1-2】 business days after receiving your order (excluding weekends and public holidays). For example, orders placed on Friday afternoon will be processed on Monday.
2. Shipping Regions and Methods
We currently offer delivery to the United States, Europe, and other regions.
We primarily partner with UPS to provide reliable service. Available shipping methods and estimated transit times are as follows:
|
Delivery Area |
Mode of Transport |
Estimated transit time (processing time + transit time) |
Fees |
|---|---|---|---|
|
United States |
Express Logistics |
5–7 business days |
$4.99 or Free Shipping on Orders Over $50 |
|
Europe |
Express Logistics |
5–7 business days |
$4.99 or Free Shipping on Orders Over $50 |
Please note: The above shipping times are estimated and do not include potential delays caused by customs clearance. Shipping times may be extended during peak periods (such as holidays or major promotional events).
3. Shipping Fees
Free Shipping Policy: Orders totaling 【$50】 or more qualify for free standard shipping.
Shipping Cost Calculation: You can view the exact shipping cost in real-time after entering your delivery address in the shopping cart or checkout page.
4. Order Tracking
Once your order ships, we will email you the tracking number. You can use this number to check the real-time location of your package on the carrier's official website.
5. International Orders/Customs
For international orders, please note:
Shipping Origin: Orders ship from the 【United States, China】.
Duties and Taxes: International orders may incur import duties, taxes, and customs processing fees. These charges are the responsibility of the recipient and are payable upon the package's arrival in the destination country. We have no control over these fees and recommend consulting your local customs office for specific policies.
6. Lost or Damaged Packages
If your package is lost or severely damaged during transit, contact us immediately at 【xhservice@niumo1.com】. We will assist you in filing a claim with the carrier and work diligently to resolve the issue. Please retain all packaging materials for verification.
7. Contact Us
If you have any questions about our shipping policies or your order, feel free to reach out via:
Email: 【xhservice@niumo1.com】
Response Time: We will reply within 24 hours.